Subrogation Adjuster II

JOB TITLE:   Subrogation Adjuster II                         

FLSA STATUS:  Exempt                

PREPARED:     07/10

SUMMARY

Investigates, evaluates, determines liability, and effectively settles with adverse parties to recover subrogation claims.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Evaluates new losses, determines if there is a subrogation right, and inputs claims into subrogation system.
• Corresponds with involved parties to compile pertinent claim information and update the claim status.
• Prepares estimates for semi-tractor/trailer damage utilizing photographs and damage descriptions (specifically Freightliner and International tractors and various models of semi-trailers).
• Negotiates with third parties to reach a fair settlement based on evidence presented in the file.
• Interacts with appropriate parties on subrogation issues.
• Coordinates paperwork to assist in recovery of claims.
• Monitors payment status of outstanding claims.
• Evaluates e-mail, fax, and phone requests for additional information and determines what information to provide.
• Utilizes subrogation software systems for claim administration.
• Understands and communicates proof of damages.
• Takes after hour calls relating to accidents, injuries or other safety related issues.
• Receives and carries out instructions.
• Maintains regular and predictable attendance.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of over-the-road truck load carrier business, semi tractor/trailer terminology, and semi tractor/trailer repairs.
• General knowledge and proficient use of a computer and computer programs.
• Ability to read, write, talk and hear.
• Ability to add, subtract, multiply and divide.
• Ability to lift and or move up to 10 lbs. as required.
• Excellent communication skills.
• Good organization and time management skills and the ability to multi-task.
• Basic understanding of negligence law and its application to claims adjudication

EDUCATION AND/OR EXPERIENCE

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalents combination of education and experience.